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Terms of service

Terms and Conditions

For consumers (B2C) – STUDIO BOTANIC GmbH

1. Scope

These Terms and Conditions apply to all orders placed by consumers within the meaning of Section 13 of the German Civil Code (BGB) through our online store.

2. Contracting Party and Conclusion of Contract

The purchase contract is concluded with:
STUDIO BOTANIC GmbH
Gereonshof 25
50670 Cologne
Germany

The presentation of products in our online store does not constitute a legally binding offer. It is a non-binding online catalogue. You can place products in your cart without obligation and correct your entries at any time before submitting your binding order. By clicking “Buy now”, you submit a binding offer. We will confirm receipt of your order by email immediately after you submit it. The contract is concluded when we accept your offer by sending an order confirmation by email or by dispatching the goods.

3. Right of Withdrawal

You have the statutory right of withdrawal. Details are set out in our Withdrawal Policy and the model withdrawal form provided there.

4. Prices and Shipping Costs

All prices include the applicable VAT and other price components. Shipping costs are shown in the cart and during checkout.

5. Delivery

We deliver to the address provided during checkout within Germany and to other available delivery countries. Delivery times are stated with the relevant product offers.

6. Payment

The following payment methods may be available:

  • Advance payment
  • Credit card
  • Sofort/Klarna
  • Giropay
  • Purchase on account through Klarna (for consumers only)
  • PayPal
  • Shop Pay (Shopify Payments)

The payment methods available for your particular order are shown during checkout. Further information is available during checkout and in our Privacy Policy.

7. Retention of Title

The goods remain our property until payment has been made in full.

8. Statutory Guarantee

Consumers have the statutory rights relating to defective goods.

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9. Liability

We are liable without limitation for intent and gross negligence and for injury to life, body or health. In cases of slight negligence, we are liable only for breaches of essential contractual obligations. In such cases, liability is limited to the foreseeable damage typical for this type of contract.

10. Consumer Dispute Resolution

We are neither obliged nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

11. Final Provisions

If any provision of these Terms and Conditions is wholly or partly invalid, the remaining provisions shall remain valid.

Withdraw contract